Terms & Conditions
1. Introduction
These Terms & Conditions govern the use of coaching services provided via this website. By booking a session, you agree to these terms.
2. Services
The services offered by the coach are 1:1 life coaching session either in person or via Zoom, as confirmed by the client and the coach. These will take place either in the form of individual sessions or session packages.
3. Booking and Payment
Sessions are confirmed upon payment (via bank transfer). Payment is due 48 hours before the scheduled session.
4. Cancellation & Rescheduling
Require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be charged in full, at the discretion of the coach.
5. Confidentiality
Client information is kept confidential except where disclosure is required by law or permitted in writing by the client.
6. Intellectual Property
Coaching materials (documents, tools, worksheets) are owned by the coach and must not be shared or used commercially without permission.
7. Liability Disclaimer
The coach is not liable for client decisions or outcomes based on coaching sessions.
8. Termination
Either party may terminate the contract with written notice. Any prepaid unused sessions may be refunded at the coach’s discretion.
9. Governing Law
These terms are governed by the laws of England and Wales (or your chosen jurisdiction).
Privacy Policy
(UK / GDPR Compliant)
1. Introduction
This Privacy Policy explains how your personal information is collected and used. It applies to all visitors and users of this coaching website.
2. Data Controller
Life Balance Coaching, Olivia Vaughan.
3. Personal Data Collected
May include: Name, email address, contact information, usage data (e.g., IP address, cookies).
4. Purpose & Legal Basis
To provide coaching services, respond to inquiries, send newsletters (if opted-in). Lawful basis: Consent or legitimate interest.
5. Data Sharing & Third Parties
You may use tools like analytics or payment processors—ensure you’ll mention them and their processing role.
6. Data Retention
Retain client information only as long as needed for services or for legal/financial obligations.
7. Client Rights
Users have the right to access, correct, delete their data, or object to processing.
8. Cookies
Explain any use of website tracking, with a link to your cookie policy.
9. Complaints
Users can contact you or file a complaint with the ICO (Information Commissioner’s Office) if they have privacy concerns.
10. Updates to This Policy
State that you will notify users of any significant changes.
1. Introduction
These Terms & Conditions govern the use of coaching services provided via this website. By booking a session, you agree to these terms.
2. Services
The services offered by the coach are 1:1 life coaching session either in person or via Zoom, as confirmed by the client and the coach. These will take place either in the form of individual sessions or session packages.
3. Booking and Payment
Sessions are confirmed upon payment (via bank transfer). Payment is due 48 hours before the scheduled session.
4. Cancellation & Rescheduling
Require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be charged in full, at the discretion of the coach.
5. Confidentiality
Client information is kept confidential except where disclosure is required by law or permitted in writing by the client.
6. Intellectual Property
Coaching materials (documents, tools, worksheets) are owned by the coach and must not be shared or used commercially without permission.
7. Liability Disclaimer
The coach is not liable for client decisions or outcomes based on coaching sessions.
8. Termination
Either party may terminate the contract with written notice. Any prepaid unused sessions may be refunded at the coach’s discretion.
9. Governing Law
These terms are governed by the laws of England and Wales (or your chosen jurisdiction).
